Acceptable Usage Policy

Last updated: 9 September 2026

This Acceptable Usage Policy sets the rules for lawful, safe and responsible use of HostingTom services.

1. Scope

This AUP applies to all HostingTom Services and to Customer end users, resellers and anyone using resources allocated to a Customer account.

2. Illegal or Harmful Content

You may not use the Services to create, store, publish, distribute or facilitate content or activity that is illegal in the applicable jurisdiction, exploits children, promotes non-consensual sexual content, facilitates fraud or identity theft, makes credible threats, unlawfully harasses others, or violates court or government orders binding on HostingTom.

3. Security Abuse

Prohibited conduct includes unauthorized access, credential theft, malware distribution, botnets, phishing, ransomware, password cracking against third parties, denial-of-service attacks, malicious scanning, exploitation of systems without authorization, and hosting command-and-control infrastructure for harmful activity.

4. Spam and Messaging

Unsolicited bulk messaging, purchased mailing lists, address harvesting, open relays, forged sender identities and deceptive messaging are prohibited. Additional rules appear in the Email & Anti-Spam Policy.

5. Intellectual Property

You may not knowingly use Services to infringe copyright, trademarks, patents or other intellectual-property rights. We respond to sufficiently detailed infringement complaints and may restrict repeat infringers.

6. Network and Resource Abuse

Activities that materially degrade shared infrastructure, evade usage limits, monopolize CPU, storage or I/O, generate abusive traffic, spoof source addresses, interfere with routing, or cause repeated blacklisting may be restricted. Mining, public proxies, VPN exit nodes, Tor exit nodes, mass scraping, game servers or high-risk workloads may be limited by product or datacenter policy.

7. Adult Content

Lawful adult content may be permitted only where the product location and upstream provider allow it, all participants are adults, consent and age-verification obligations are met, and the Customer notifies HostingTom when requested. Any sexual content involving minors, non-consensual imagery or illegal obscenity is strictly prohibited.

8. Offshore Hosting

“Offshore” describes infrastructure location and does not mean immunity from law, court orders, intellectual-property rights or valid provider policies. No HostingTom service is “law-free” or guaranteed to ignore legally valid complaints.

9. Enforcement

Depending on severity, we may warn, request remediation, throttle, block ports, null-route IP addresses, disable content, suspend or terminate Services, preserve evidence, or report matters where legally required. Emergency security or legal matters may require immediate action without advance notice.

10. Reseller Responsibility

Resellers must maintain enforceable terms for their users, publish an abuse contact, investigate complaints promptly and ensure end-user activity complies with this AUP. HostingTom may act directly on affected infrastructure when necessary.