Copyright, IP & Abuse Reporting Policy

This policy explains how to report alleged copyright, trademark, security or other abuse involving HostingTom services.

1. Reporting

Send reports to [email protected] with “ABUSE” or “COPYRIGHT” in the subject. Include the complainant’s name and contact details, the exact URL/domain/IP, a clear description of the alleged violation, evidence of rights or harm, and any legally required statements or signature.

2. Copyright Notices

For copyright complaints, identify the copyrighted work and the allegedly infringing material with enough detail for us to locate it. If your jurisdiction requires a formal notice-and-takedown process, include all elements required by that law. HostingTom may forward the substance of a complaint to the affected customer.

3. Trademark and Other IP

Trademark complaints should identify the registered/unregistered mark, jurisdiction, registration number where applicable, the allegedly infringing use and why it is unlawful rather than merely nominative or descriptive use.

4. Security and Fraud Reports

For phishing, malware, botnets, scanning, attacks or fraud, include timestamps with timezone, source/destination IPs, relevant URLs, logs and a concise explanation. Do not send passwords, private keys or unnecessary sensitive personal information.

5. Response

We assess sufficiently detailed complaints, may request more information, notify the customer, disable content, suspend a service, restrict network access or preserve evidence as appropriate. We do not adjudicate complex private disputes where a court or competent authority is the proper forum.

6. Counter-Information

Where legally appropriate, affected customers may submit a response explaining authorization, license, ownership, misidentification or other relevant facts. Restoration or continued hosting is not guaranteed where legal or upstream restrictions apply.

7. False or Abusive Reports

Submitting knowingly false, fraudulent or misleading notices may cause harm and legal liability. Repeated abusive reporting may be restricted.