Domain Registration Agreement

This agreement governs domain registration, renewal, transfer and related services purchased through HostingTom.

1. Registrar Relationship

HostingTom may act as a reseller or interface for an accredited registrar or registry. Domain registrations are therefore subject to the rules, policies, fees and decisions of the relevant registrar, registry, ICANN (where applicable) and domain-name authority.

2. Registration Data

You must provide accurate registrant and contact information and keep it current. You authorize required data to be transmitted to the registrar, registry, escrow provider or authority as necessary to register and maintain the domain.

3. Availability

A domain shown as available is not guaranteed until the registry confirms successful registration. If registration fails, the registration fee will be refunded or credited unless the payment cannot be reversed for a reason outside our control.

4. Renewals and Expiration

You are responsible for renewing domains before expiry. Auto-renewal may be offered but should not be relied upon as the only safeguard. Renewal, grace and redemption periods vary by TLD and registry. An expired domain may stop resolving, be placed on hold, enter redemption, incur additional fees or become available to another registrant.

5. Transfers

Transfers are subject to registry and registrar eligibility rules, locks, authorization codes, verification and applicable waiting periods. HostingTom cannot guarantee completion by a particular date.

6. Fees and Refunds

Successful registrations, renewals, transfers, premium-domain charges and redemption fees are generally non-refundable because they are committed to third parties.

7. DNS and Nameservers

You are responsible for DNS records and nameserver configuration unless managed DNS is expressly included. DNS changes can take time to propagate and third-party caching is outside HostingTom’s control.

8. Disputes and Suspension

Domains may be suspended, locked, transferred or cancelled by a registrar/registry in response to policy violations, disputes, court orders, fraud, inaccurate registrant information or other applicable rules. HostingTom must comply with binding upstream actions.