Fair Usage & Resource Policy

This policy explains how unlimited, unmetered and shared-resource features are used fairly across HostingTom services.

1. Meaning of Unlimited and Unmetered

“Unlimited” or “unmetered” means there is no fixed metered quota for the named feature under ordinary use; it does not mean infinite physical capacity or permission to consume resources in a way that harms other users, violates an upstream limit or turns a shared plan into bulk storage/compute infrastructure.

2. Shared Hosting Resources

Shared and reseller hosting may be subject to reasonable CPU, memory, process, entry-process, I/O, IOPS, inode/file-count, database, email, backup, connection and account-density controls. Exact technical limits shown in the control panel or product page form part of the plan.

3. Bandwidth and Network Ports

An advertised network port speed (for example 1 Gbps or 10 Gbps) describes the interface or available burst capability and is not a guaranteed sustained throughput unless expressly stated. Unmetered plans remain subject to fair use, network availability, abuse controls and any datacenter policy.

4. Reseller Accounts

“Unlimited cPanel accounts” or similar wording means HostingTom does not impose a separate numerical account fee within the purchased reseller resource pool unless stated otherwise. Each account still consumes the reseller plan’s disk, CPU, memory, I/O and other finite resources.

5. Email Sending

Email limits may apply by hour, day, domain, account or IP to protect deliverability and infrastructure reputation. Shared hosting is not intended for unsolicited bulk mailing or high-volume transactional mail unless the plan expressly supports it.

6. VPS and Dedicated Servers

Virtual CPU may be shared unless a plan states dedicated CPU. Sustained CPU saturation, abusive disk I/O, packet-per-second load or network use that impacts a host node or upstream network may be rate-limited or require an upgrade. Dedicated servers are still subject to network, power and provider policies.

7. Remediation

Where feasible, we will contact a Customer whose use is materially affecting others and suggest optimization or an upgrade. We may impose temporary limits immediately where necessary to protect stability, security or network reputation.