Subprocessor & Data Location Notice
This notice describes categories of third parties and locations that may process data when HostingTom provides services.
1. Infrastructure Locations
HostingTom advertises hosting, VPS and dedicated-server services in multiple countries. Customer-hosted data is generally processed in the infrastructure location selected for the Service, subject to replication, backups, network transit and support access. Exact facility/provider information may vary by product and may change as upstream capacity changes.
2. Categories of Subprocessors
| Category | Purpose | Typical data |
|---|---|---|
| Datacenters / cloud / server suppliers | Compute, storage, networking, DDoS protection | Hosted content, IPs, traffic and system logs |
| Domain registrars / registries | Domain registration and DNS-related services | Registrant/contact/domain data |
| Payment processors | Payments, fraud screening, refunds | Billing identity and transaction data |
| Support / communication systems | Tickets, email, service notifications | Contact data and support content |
| Analytics / security providers | Website analytics, abuse/fraud/security protection | IP, device, cookies and event data |
3. Vendor Changes
Because HostingTom uses a multi-provider global network, specific upstream vendors can change. Business customers that require a named-vendor list or advance notification should request it before purchase or enter into a written enterprise agreement.
4. Customer Choice
Where a server location is selectable, the Customer is responsible for choosing a jurisdiction that meets its regulatory, contractual and data-residency requirements.